Privacy policy

At OG Smoke Agency, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services.

COLLECTION AND USE OF PERSONAL INFORMATION

We collect personal information that you provide us when you register and place an order, including your name, address, email address, and payment information. We use this information to process orders and communicate with you about your order status and other customer service purposes. We may also use this information to send you promotional emails and offers, but you can opt-out of receiving these emails at any time. We also collect information about your use of our website through cookies and other tracking technologies. This information may include your IP address, browser type, device type, and which pages you visit on our website. We use this information to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information to third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. These third-party service providers are only allowed to use your information to provide services to us and are required to keep your information confidential. We may also disclose your personal information if required by law, government regulation, or court order, or to protect our rights or property, or the rights or property of our customers.

DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

SECURITY

We take reasonable measures to protect the confidentiality and security of your personal information. However, no transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

YOUR RIGHTS

You have the right to access and correct your personal information, and to request that we delete your personal information. You can make these requests by emailing us at colby@ogsmokeagency.com. We will respond to your request within a reasonable timeframe.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website. CONTACT US If you have any questions or concerns about our Privacy Policy, you can contact us at colby@ogsmokeagency.com.